General Terms and Conditions
Terms and Conditions
These General Terms and Conditions (“GTC”) are the provisions of the CLXIV Act of 2005 on Commerce, CVIII of 2001 on certain issues of electronic commerce services and information society services. 45/2014 on the detailed rules of the contracts between the consumer and the company (II.26.) In Hungarian, taking into account the Government Decree and other laws in force
Merchant: Bud Amazonia Kft.
Buyer: Any person who registers on the merchant’s website (www.es.budamazonia.com) and / or requests or purchases goods, services through this website.
Details of the merchant’s company:
Name: Bud Amazonia Kft
Address: Solymár 2083 Orgona Utca 7 Hungary
Tax identification number: 26667704-2-41
Community tax identification number: HU26667704
Company registration number: Cg. 01-09-338186
Registration date: 2019/03/06
Legal Representative: Varga Ladislao
Phone / whatsapp: +36 70 5076348 / +34 610 040 179
Email: Info@es.budamazonia.com / firstname.lastname@example.org
Representative, Distributor and exclusive dealer of:
Brand: COMANDER BBQ
Registration data: N° M4133747
Spanish Patent and Trademark Office (O.E.P.M)
Property of: Ladislao Alexi Varga
Address: Calle Luis Astrana Marín 2,6, 28807, Alcalá de Henares, Madrid, Spain.
Phone: +34 610040179
1.-Use of the web store:
You can buy without registering in our web store.
We are bound by law to the formulations listed below, but also, since trust and customer satisfaction are of the utmost importance to us, we always act as correctly as possible, even beyond our legal obligation. Our customer service handles warranty and other matters as a priority. Thank you for visiting our store and for your trust.
For ease of reference, our web store products are classified by main categories. Within the main categories you will find products in new subcategories.
The price of each product is gross, that is, with VAT included! By clicking on the name and image of the product, you will access the description page of that product, where you will see an image along with a detailed description. If you click on the image with the mouse, it will be enlarged.
If you cannot find the product you are looking for in our web store, use our search engine. Above the screen, enter any word or fragment of the name or description of the product in the middle. When you press the search button, the search result will be the list of products whose name or description contains the word or phrase you specified. By clicking on them, you will access the desired product. If your search is not yet successful, contact our support team at Tel: +36 70 507 6348 / + 34 610 040 179 Our staff will be happy to advise you if we can get the product you want or not.
3. Store purchases:
Ordering is very simple. We explain it step by step. You should know that you must register your personal data (you can do so before starting the order or at the end of the order) and choose a password that allows you to access all those areas that require prior identification. This will prevent you from having to complete them again. When you register with our secure server or place an order, your personal, domiciliary data and those related to your payment method, are incorporated into our database, and are used only to process the order, as well as to Send information about offers and services that may be of interest. At any time you can modify the data of your customer record (change of address, telephone …) or ask us for your password reminder if you have forgotten it.
The cart contents are always displayed after the products have been placed (in the upper right corner) In the cart contents window you can keep track of all the selected products and the current total amount while browsing. It can be changed or deleted at any time. You can add an unlimited number of items to your shopping cart at the time of purchase. Check the box to see if there are enough items in your cart!
5.-To confirm and accept an order:
On this screen you will see all the details of your order that you have previously selected: billing address, shipping address, valuated order, delivery method and payment method. If we have to modify something, we can return by clicking on step 1 or step 2, if everything is as we click on the “Sort” button. to go to the chosen payment platform.
We will send you a reminder email when your order is placed and accepted. If you have any questions regarding the delivery of the ordered items (for example, we cannot ship the product, for some special reason) our staff will contact you at the given telephone number.
* Telephone numbers +36 70 5076348 / +34610 040 179 will be attended by our staff between 9 am and 5 pm during business hours.
6.-Payment and shipping method:
Our products mostly, with some exceptions, include in their price, transportation to the address specified by the customer. In the event that the address proposed by the customer is within our exceptions, the customer will be notified by notification, before completing the purchase process.
In the event that the product cannot be delivered to the physical address indicated by the Client, whether due to absence, inability to access or error in the data provided, the product can be delivered at an alternative point defined by the transport agency or trade, communicating it conveniently to the customer.
Very important: at the time of delivery, check the status of the package and, if it is damaged, check the contents even after delivery in the presence of the courier, or in case of damage, record the report!
Complaints about damage to the package, damage caused by a delivery error or the contents of the package can only be accepted if the fact of the defect or damage is recorded in the shipping note in the presence of the courier service, with a record. This is important because, according to experience, all messaging services incorrectly deny any error that is made if it is not registered in the fault log. Thanks for your understanding!
We reserve the right to make changes and modifications.
Our promotions are always valid until they are canceled or while stocks last.
Orders are prepared immediately after receiving the order. If the order is received before 3:00 p.m., we will ship it the same day. If we receive it after 3:00 p.m., we will send it the next day in the morning (we always talk about business days).
¿How much time does my order take to arrive?
Once the agency has removed the package, depending on the area, it usually takes 48 to 72 hours.
If you have placed your order in error, you can cancel it by email to email@example.com or by phone at +36 70 5076348 / +34 610 040 179, without any consequence before shipment. If we cannot fulfill your order within the requested time (for example, you must wait several weeks for the product to arrive), you can also cancel your order without consequences.
If we have sent the package ordered and you do not receive it, unfortunately the package will be automatically returned to our address and we will lose the shipping cost. You may not receive a notification from the carrier, or the carrier cannot find the address, or the door is closed, no one is at the address provided or is traveling abroad, etc. In this case, at your request, the package will be sent with a recharge of the shipping cost. If we receive a package twice or more than one address, our Store reserves the right not to resend the package to the same name and address.
9.-Product refund guarantee:
Right of withdrawal:
The services of our web store are ethical, legal and are in the best interest of our customers. The buyer will suspend the contract according to 45/2014. (II. 26.), can be canceled without giving any reason within 14 business days. The cancellation period: “It will expire 14 days after the date you or a third party other than the carrier indicated by you receives the product.” In the case of a contract for the sale of several products, “the
Last product will expire 14 days after the date you or a third party other than the carrier indicated by you receives the last product. “
If you wish to exercise your right of withdrawal, you must send a clear statement of your intention to withdraw, such as by postal or electronic mail, to the following address:
Varga Ladislao Budapest 1021 Boloni Gyorgy Ucta 18 1
+36 70 5076348 / +34 610 040 179
You will exercise your right of withdrawal within the deadline, if you send your cancellation notice before the deadline indicated above.
10.-Declaration of withdrawal:
(Complete the information requested below on a sheet signed by you and send it to our email: firstname.lastname@example.org, (this only if you intend to cancel the contract)
Varga Ladislao 2083 Solymár, Orgona Utca 7, Hungary
+ 36 70 5076348 / +34610 040 179
,the undersigned, declare that I am exercising my right of withdrawal with respect to the contract for the sale of:
Date of contract / receipt:
Name of the consumer:
Consumer signature (only in case of paper declaration):
done on date:
11.-Legal effects of contract cancellation.
If you cancel this contract, we will reimburse you for the payments you have made, but no later than 30 days after receiving your withdrawal notice. We will use a payment method that is the same as the one used for the original transaction, for reimbursement. Unless you explicitly accept another payment method; You will not be charged any additional costs as a result of applying this reimbursement method.
“Refunds can be withheld until we have received the product and its status has been verified.
“You must return the product without undue delay, no later than 14 days after the cancellation notice has been sent. It will be considered that the time limit has been met if the product is shipped before the end of the 14 day period.
“You will bear the direct cost of returning the product.”
“It will not be responsible for any depreciation of a product unless it has been used in excess.
Product return address:
1021 Budapest, Boloni Gyorgy Utca 18 1 Hungary
However, the product you choose in the web store may not be the one you really wanted. In such cases, of course, we offer a money back guarantee. , which is applied as follows:
1. Report product dissatisfaction by contacting our support team at the following telephone numbers; +36 70 507 63 48 / + 34 610 040 179 or by email: email@example.com
2. The unopened and undamaged product will be returned without any consultation.
3. You will send the product you wish to return as a postal package to: Varga Ladislao Budapest 1021 Boloni Gyorgy Utca 18 1 Hungary.
4. Upon receipt of the product, our staff will verify its integrity and return the value of the product through the same form of payment from which it was purchased.
The law requires us to provide the texts on this page.
However, our Code of Conduct is as follows: our main interest is to provide maximum satisfaction to the consumer (customer), so in many cases we provide additional services beyond the laws that oblige us to keep our customers satisfied.
In case of malfunction of your product, you can enforce a warranty claim against the company in the terms established in the product warranty contract, delivered to the customer at the time of purchase and published on the company’s website.
In the case of a defect in a product, you can, at your choice, assert your right or claim under this article.
As a product warranty claim, you can only request repair or replacement of the defective product.
A product is defective if it does not meet the quality requirements applicable at the time of its commercialization or if it does not have the characteristics given by the manufacturer.
You can only claim a product warranty claim against the manufacturer or distributor of the product.
You must prove the product defect if you process the product warranty claim.
You can claim the warranty of your product within two years after the sale of the product by the merchant. After this time limit, you will lose this right.
The manufacturer (distributor) will be released from its product liability obligation if it can demonstrate that: the defect was not detectable at the time of marketing, or the product defect is due to the application of a legal or regulatory requirement.
The manufacturer (distributor) must justify a reason for the exemption.
The buyer is fully responsible for any damage resulting from improper use.
14.- Warranty period:
The products we distribute are guaranteed to the extent specified by the Civil Code or our suppliers. The warranty period is 6 (six) months. The buyer has 2 (two) years to enforce the warranty claim. In the case of a warranty claim, the buyer may request:
a) Mainly repair or replacement of your choice, unless compliance with the selected warranty claim is impossible or results in an additional disproportionate cost compared to compliance with the other warranty claim, the value of the contract, the severity of the violation and the inconvenience caused to the right holder by the fulfillment of the guarantee;
b) If you do not have the right to repair or replace, or if the Web Store has not performed the repair or replacement, or cannot comply with this obligation, you may request or terminate the contract for an appropriate reduction.
15.- Withdrawal due to minor error.
In case of defects derived from incorrect use, the warranty claim will not be valid. The warranty claim can be enforced even in the case of depreciated goods, even if the merchant has not indicated the reason for the devaluation. (For 6 months from the date of purchase, the merchant must demonstrate that the product was defective at the time of purchase or that the defect had occurred during use.
After 6 months, the consumer must prove that the product was defective and that at the time of purchase it also existed)
16.- Warranty: The warranty period begins on the date of delivery of the item to the consumer, as specified in Government Decree 151/2003. The distributor will be obliged to deliver the Hungarian guarantee voucher to the consumer along with the consumables without any request. The warranty claim is validated by the warranty card. In the case of a warranty claim, the buyer may request: (a) mainly the repair or replacement of his choice, unless compliance with the selected warranty claim is impossible or results in an additional disproportionate cost compared to the performance of the other warranty claim, the value of the contract, the seriousness of the breach and the inconvenience caused to the right holder by the fulfillment of the guarantee; b) If you do not have the right to repair or replace, or if the Web Store has not performed the repair or replacement, or cannot comply with this obligation, you may request or terminate the contract for an appropriate reduction. Withdrawal due to minor error. The warranty claim is not valid for defects resulting from improper use. Warranty claims can be enforced even in the case of a depreciated product, even if the merchant has not indicated the reason for the devaluation (Government Decree 151/2003, Decree 49/2003 VII. 30 GKM) (Warranty Period and During the first 6 months of the warranty period, the merchant must demonstrate that the product was defective at the time of purchase or that the defect had occurred during use.After 6 months, the consumer must demonstrate that the defect was present in at the time of purchase .. Warranty service: All our products are inspected and verified for defects before shipping, so you will always receive a verified product For defective products during use, please contact our Customer Service +36 70 5076348 / +34 610 040 179 during the warranty period, then return them to the address 3200 Gyöngyös Lignit u 9. Hungary, at your expense and we will handle the warranty claim As soon as possible, repair or replacement, and we will return it with a gift.
Very important: wholesalers and manufacturers will only accept a defective product, especially to replace it or repair it under warranty, provided that you attach the purchase receipt and the warranty certificate, signed and stamped by the merchant that sold the product. So please keep them always.
The warranty evaluation and repairs will be carried out in all cases by the manufacturer and its service department, but we will address the matter in the shortest possible time.
Include the description of the malfunction, the possible cause, the circumstances and the telephone number of your address. Thank you!
Important DO NOT return it through a courier or parcel service, as they will NOT be accepted!
The items we sell are subject to the evaluation and repair of the warranty by manufacturers and / or specialized distributors.
If the product is repairable, the item will be repaired and returned to you or the distributor in your area as soon as possible. If it cannot be repaired, we will send you a new one. If, meanwhile, the product is sold out and is not available in our country, we will send you the price of the product or similar device you request. The customer is fully responsible for any damage resulting from improper use!
17.-About electronic purchases:
Anyone in our store can buy without registering. The order will be considered a written contract, which will be filed by our store and will be available at a later date.
Order steps: add products to the cart, enter the cashier, enter buyer information, post the order, order confirmation.
The contract (order) will be made in any of the available languages, selected by the customer in our web store.
Our store occasionally sends newsletters about our current promotions, news, registration and use of the site, and the user accepts this newsletter at any time by clicking on the link at the bottom of the email.
PRIVACY AND DATA PROTECTION POLICY
I. Personal and material reach
II. Purpose of the Code <br> The purpose of these Rules is to establish the principles of data protection and data management applied by the controller, which the controller recognizes as binding on itself.
Personal data: data that may be related to a specific natural person (hereinafter “the interested party”) and the conclusion that the interested party can be deduced from the data. Personal data will retain this quality during data management provided that the relationship with the interested party can be restored;
Data management: collection, registration and storage, processing, use (including transmission and disclosure) and deletion of personal data, regardless of the procedure used. Data management includes data change and reuse prevention;
Data Manager: Varga Ladislao Budapest 1021 Boloni Gyorgy Utca 18 1 Hungary
Data processing: Perform data management operations, technical tasks, regardless of the method and means used to carry out the operations and the place of application;
Data transfer: When the data is made available to a specific third party.
Disclosure: When information is made available to any person.
Data controller: Any natural or legal person, or any entity without legal personality, that processes personal data on behalf of the controller.
Deleting data: Make the data unrecognizable so that it is not possible to recover it.
Machine processing: Includes the following operations, where they are carried out totally or partially by automated means: data storage, logical or arithmetic operations with data, modification, deletion, recovery and distribution of data.
IV. The scope of the personal data processed
4.1. The controller does not collect data. Users provide the information at their sole discretion when they register to make a purchase or other purchase visit to the website.
4.2. At the user’s discretion, the following information may be provided: name, address, telephone number, email address, billing name, address and telephone number, and name, address and shipping telephone number.
4.3. Data recorded during registration: The user’s computer data generated during the use of the service and recorded by the data management system as a result of technical processes.
Data that is automatically registered is automatically registered when you log in or out without a user-specific declaration or action. Unless required by law, this information cannot be linked to other personal data of the user. Only the controller has access to the data.
V. Legal basis, purpose and method of data management.
5.1 Data management is based on voluntary and well-informed registration of Internet content users at www.es.budamazonia.com. The legal basis for data management is the LXIII Law of 1992 on the Protection of Personal Data and the Publicity of Public Interest Data. TV. (Avtv.) Section 3 (1) para. a) “voluntary consent of the person concerned”.
5.2 Purpose of data management The purpose of storing the data (customer data) necessary for the use of the services provided by the website www.es.budamazonia.com and the data necessary to send a newsletter.
5.3 The purpose of automatically capturing data is to generate non-personal identification statistics, system development and protection of user rights.
5.4 The Controller may not use the personal data provided for purposes other than those established in this section. Unless otherwise provided by law, the disclosure of personal data to third parties or authorities is subject to the prior express consent of the user. An express and prior consent for the delivery of the package to the partner involved in the delivery of the package is considered a customer request for the delivery of the purchased product.
5.5 The Controller will not verify the personal data provided to it. The accuracy of the information provided is the sole responsibility of the person providing it. Any user who enters their email address is also responsible for ensuring that they only use the email address provided. For the purposes of this legal notice, any responsibility related to access to a specific email address will be the sole responsibility of the user who has registered the email address.
Principles of data management.
6.1 Data only to be collected, obtained, processed and stored in a fair and legal manner.
6.2 The data may only be stored for specific purposes and for a legitimate purpose that is known to the interested party and cannot be modified without the prior consent of the interested party.
6.3 The range of data must be proportional to the purpose for which they are stored.
6.4 The storage method should be such that it allows the identification of the interested party in question only to the extent and for the time necessary to achieve the purposes for which they are stored.
6.5 The controller shall take all appropriate and reasonable security measures to protect personal data stored in automatic data files against accidental or unauthorized destruction or loss, and unauthorized access, alteration or dissemination.
7.1 The personal data that is indispensable for the use of the data controller services will be used only with the consent of the interested party and only for a specific purpose.
7.2 The Data Controller undertakes not to disclose any of the data in its possession to any third party in accordance with the Data Protection Act and the privacy principles established in this Policy.
An exception to this is the use of data in statistically aggregated form, which may not contain any data that can be used to identify the interested party.
7.3 Legal procedures Due to a reasonably suspected violation of copyright, property or other rights, the Controller will make available to third parties, as defined by law, the data subject to the principles of data protection available to the user.
7.4 Before registering and processing user data, the Controller must publish a clear, striking and unambiguous statement that informs them of the method and purpose of data collection.
7.5 In all cases where the Controller intends to use the data provided for purposes other than the purpose for which the original data was collected, he will inform the User, requesting his explicit prior consent or giving him the opportunity to prohibit such use.
VIII Duration of data management.
8.1. The data entered by the user is stored until they are deleted or requested by the data administrator. The removal time is up to 5 business days after the user’s removal request.
In case of illicit and misleading use of personal data or any criminal or systemic attack by the user, the data controller will have the right to delete the data immediately after the end of the user’s registration.
8.2. Data that is automatically recorded during system operation is stored in the system for a reasonable period of time from the moment it is generated to ensure system operation.
IX. Access to personal information.
9.1 Changes in personal data or the request for the deletion of personal data can be made by means of a written declaration in a letter sent to the internal mail system of the service. The subscription to the newsletters can be canceled by clicking on the following link.
9.2 Once a request for deletion or modification of data has been made, the above data cannot be recovered.
X. Data processing:
10.1 Personal data processed by the data controller will be processed by the data controller and will not be used by third parties.
XI Possibility and obligation to transfer data as required by law
11.1. The controller will have the right and will be obliged to transfer to the competent authorities any personal data in his possession and duly stored by him required by law or by a final regulatory obligation. Such data transfer and its consequences will not hold the Controller responsible.
XII Compliance options:
12.1 The user must assert their rights under the AVTV. TV. (Civil Code), you can exercise it in court and ask the Data Protection Commissioner for help with any personal information you may have.
Operator: Varga Ladislao Budapest 1021 Boloni Gyorgy Utca 18 1 Hungary
Customer service: Steegmayer Patricia, Budapest 1021 Boloni Gyorgy Utca 18 1
Telephone: +36 70 5076348
Tax identification number: 26667704-2 -41
Community tax number: HU26667704
Bank account number: 1201 0240 0170 7383 0020 0005
International Account Number (IBAN) HU33-1201 0240 0170 7383 0020 0005
License Registration Number: 12734303
Issuing Authority: Dr. Várszegi Zsolt
Managing Director: Varga Ladislao